Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the shipping costs for orders from Bracelets House online shop?

Yes we ship our bracelets freely world wide.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Which payment methods are accepted in Bracelets House online shop?

We accept credit cards as our one and only payment method.

How long does shipping take?

*Estimated Shipping Time:

United States: 10-20 Business days.
Canada, Europe: 10-30 Business days.
Australia, New Zealand: 10-30 Business days.
Central and South America: 15-30 Business days.
Rest of The World: 20-40 Business days.

*This doesn’t include our 2-5 day processing time.